Refund and Returns Policy

We pride ourselves on producing and deliverying high quality produce and aim to deliver this each and every time. There can be occasions when something goes wrong, we are happy to assist in resolving any issues.

Refunds

If an item is delivered in an unsatisfactory state please contact us on the email address organicflour@aol.com. Please provide full details of the product purchased, weight variant ordered, and where possible photographs of any damage or issue with the product. We will then be in touch regarding issuing a refund.

Shipping returns

Due to our products being perishable we cannot accept returns for any of the items. If there are any issues please contact us on the email address below.

Need help?

Contact us at organicflour@aol.com for questions / queries related to refunds and returns.